Refund Policy

We're so convinced you'll absolutely love our products, that we're willing to offer a 30-day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.

Perishable goods are completely exempt from being returned.

We may ask for feedback to improve our product and service, though your refund is not contingent on the feedback in any way.

Please email us at info@peakplayinc.com and we will arrange the refund within 24 hours of receiving refund request.

Please note that the money may take longer than 24 hours to be received by your bank account.

 

Late or missing refunds

If you haven’t received a refund within 5 business days of our refund confirmation email, please contact your credit card company, it may take some time before your refund is officially posted.

Next, please contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above, and you still have not received your refund yet, please contact us again at info@peakplayinc.com

 

Proof of purchase

To complete your refund, we may request a receipt or other proof of purchase. Please note that without the aforementioned proof of purchase, we may not issue a refund.

 

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so by sending us an email to info@peakplayinc.com

 

 

This document was last updated on 01 May 2021.